top of page

Return & Exchange

Shipping Policy

HOW MUCH IS DELIVERY?

We offer worldwide express and standard tracked delivery options. Shipping costs are determined by zone, with a full breakdown found in the tables below.

The following shipping guidelines apply to all orders placed before 4pm, Monday to Friday. Please be aware delivery times act as a guide and on occasion may take slightly longer.

At checkout, you will have the opportunity to select your preferred delivery method and will be able to check the total order value (including postage and packaging costs) before you complete your order.

Eurozone: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece*, Ireland, Italy*, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovak Republic, Slovenia.

* Please note that only Standard Shipping is available for Italy and Greece.

 
Stay Golden Babe STANDARD SHIPPING COSTS

Country          Cost       Free Shipping Threshold            Delivery Service

UK                     £3.95                       £49                         Standard tracked 2-3 days

Eurozone       8 €                             75 €                        Standard tracked 5-10days

RestOfEurope £14.95             £100                        Standard tracked 5-10days

United States   $14                   $125                      Standard tracked 10-15days

Canada           CA$20             CA$170                   Standard tracked 10-15days

Rest of World £14.95             £100                      Standard tracked 10-15days

 
Stay Golden Babe EXPRESS SHIPPING COSTS

Country         Cost     Free Shipping Threshold            Delivery service

UK                   £5.95                      £100                           Express delivery 1-2 days

Eurozone      15 €                        175 €                          Express delivery 1-3 days

RestOfEurope £19.95             £175                          Express delivery 1-3 days

United States   $22                    $220                          Express delivery 2-6 days

Canada          CA$30                CA$300                      Express delivery 2-6 days

Australia      AU$37                 AU$335                      Express delivery 2-6 days

Rest of World  £19.95            £175                           Express delivery 2-6 days

 

WHEN WILL I RECEIVE MY ORDER?

Delivery times vary depending on location and a detailed guide is provided in the shipping cost tables found in HOW MUCH IS DELIVERY.

Current estimated transit times for standard delivery are 3-5 working days for domestic and between 5-15 working days for international. Please be aware these delivery times act as a guide and on occasion may take slightly longer.

HOW CAN I TRACK MY ORDER?

UK ORDERS

On completing your order, you will receive a confirmation email from Stay Golden Babe along with a separate email containing your tracking link. This link will enable you to track your order status from dispatch through to delivery.

INTERNATIONAL ORDERS

You will receive a confirmation email from Stay Golden Babe along with a separate email containing your tracking link. This link will enable you to track your order status from dispatch through to delivery.

 

If you haven’t received an email containing your tracking link please reach out to our Customer Service team on info@staygoldenbabe.co.uk

 

WHICH COUNTRIES DO YOU SHIP TO?

Stay Golden Babe ship worldwide, but are currently unable to ship to the following destinations due to their cross-border policy requirements: Spain, Mexico, Turkey, Russia, Ukraine, Malaysia, Indonesia, Argentina, Algeria, Peru, Venezuela, Uruguay, Vietnam

DO I HAVE TO PAY IMPORT CHARGES?

There are no import charges if orders are placed within the UK, however for international orders, depending on your location, you may be subject to custom charges or they will be absorbed within your order total via our localised shopping experience, which will be made clear at checkout.

 

WHICH CURRENCIES CAN I SHOP IN?

We offer a wide range of currencies to ensure a seamless shopping experience wherever you are in the world. You can choose your country location and preferred currency by clicking on the top right-hand corner of the navigation bar next to the search icon.

LOST, DAMAGED OR INCORRECT ORDER?

At Stay Golden Babe we want all of our orders to reach you in perfect condition. If for any reason you have an issue with your order, whether it be lost, damaged or incorrect please reach out to our Customer Service team who will be happy to help.

For damaged or incorrect orders, please ensure you take photographic evidence of the damage and the packaging it arrived in, retaining the items until the issue has been resolved.  You can reach our Customer Service team on info@staygoldenbabe.co.uk

 

We want you to love your Stay Golden Babe products. If for any reason you are not satisfied with your purchase, you may return or exchange it within 30 days of purchase. All returns must be in new, unused condition and in the original packaging.
To initiate a return or exchange, please email us at info@staygoldenbabe.co.uk with your order number and reason for return. We will provide you with a return label and instructions on how to process your return. Please note that original shipping fees are non-refundable and return shipping fees may apply. 

Return & Exchange Policy

Returning goods bought online is not a problem, all we ask is they're returned within 30 days of collection, unused, in perfect condition and in their original packaging. goods returned to us that do not meet these requirements will be sent back to you at your cost.

bottom of page